Last Updated: 03/06/2024
Introduction
Welcome to NepHop Lyrics! This Shipping and Delivery Policy outlines the terms and conditions for the shipment and delivery of any physical merchandise purchased through our website, nephoplyrics.in. By placing an order, you agree to the terms outlined below.
Order Processing
- Order Confirmation:
- Once your order is placed, you will receive a confirmation email at nephoplyrics24@gmail.com. This email will include details of your order and an estimated delivery date.
- Processing Time:
- Orders are typically processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates
- Domestic Shipping:
- Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options.
- International Shipping:
- Currently, we do not offer international shipping. This policy will be updated once international shipping becomes available.
Delivery Time
- Standard Shipping:
- Delivery within India typically takes 5-7 business days from the date of shipment.
- Expedited Shipping:
- Expedited shipping typically takes 2-3 business days from the date of shipment.
Shipment Tracking
- Tracking Information:
- Once your order has shipped, you will receive an email with the tracking number and a link to track your shipment.
Shipping Address
- Accuracy:
- Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delays and Issues
- Shipping Delays:
- While we strive to deliver your order within the estimated timeframe, unforeseen circumstances (such as severe weather, natural disasters, or postal strikes) may cause delays. We appreciate your patience and understanding in such situations.
- Lost or Damaged Packages:
- If your order is lost or damaged in transit, please contact us at nephoplyrics24@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Returns and Exchanges
- Return Policy:
- For information on returns and exchanges, please refer to our Cancellation and Refund Policy.
Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us:
- Email: nephoplyrics24@gmail.com
- Phone: +91 7001591214
Changes to This Policy
NepHop Lyrics reserves the right to modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly.